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Administrator

Job description

We are seeking a professional and organised Administrator to join our team, working on site at the head office for a successful family-owned manufacturing business with history dating back to the 1930s. The ideal candidate will serve as the first point of contact for visitors and clients while handling important and time-critical administrative duties. If you are friendly, detail-oriented, and thrive in a fast-paced environment, we would love to meet you.

The role will include answering the main switchboard phones and being the first point of contact with visitors and contractors, dealing with incoming and outgoing post, assisting with organising meetings and lunches as required, along with general administrator duties.

This role includes assisting with Export and Shipping processes and we are looking for an individual who is keen to develop their knowledge and skills in this area.  We will offer suitable training and guidance and we expect the role to progress to have some key responsibilities in this area. There will be the opportunity for salary progression once these additional skills are learned and the individual demonstrates ownership of these processes. We will also support professional development and qualifications in this area.

 

Duties and Responsibilities

  • Answering the switchboard phones and directing calls to the appropriate person or department
  • Greet and welcome visitors and contractors in a professional manner
  • Allocate parking for visitors
  • Maintain visitor logs and issue badges to visitors
  • General Administration including paperwork, scanning, data entry and emails correspondence
  • Assisting other departments as required
  • Coordinating with sales, despatch and purchasing offices for the Bath site
  • Liaising with other sites to support any queries
  • Organising meetings, refreshments, providing and setting up lunch
  • Sorting internal and external post
  • Involvement with and learning the additional areas of the role regarding shipping duties; job description will be updated as the role grows.

It is essential that the applicant holds a driving licence as there may be some driving required as part of this role (i.e. to collect lunch or use postal services)

Attributes and Personal Qualities needed for this role

  • An individual who has held a similar administration role ideally in a manufacturing environment.
  • An organised individual, able to multi-task effectively, with a keen eye for detail and able to complete paperwork accurately.
  • Methodical, organised and thorough.
  • Committed to meeting deadlines to satisfy customer/and internal department requirements.
  • Excellent communicator, both written and verbal
  • Good IT skills, including Word, Excel and ERP systems, with an aptitude for developing new skills.
  • Maintaining confidentiality of commercially sensitive information
  • Willingness to learn and have an awareness of all aspects of shipping, including import and export procedures, export controls for military goods, letters of credit.
  • Experience of courier portals and commercial paperwork would be advantageous, but is not essential

Job benefits

  • The pay rate will depend on experience
  • 37 hours per week (7.30am – 4pm Monday – Thursday / 7.30am – 12.30pm Friday)
  • Company Bonus scheme – Christmas bonus and discretionary Company performance summer bonus
  • Enhanced Stakeholder Pension Scheme, up to 12% contribution from the Company
  • Private Family Healthcare
  • Cycle to Work Scheme
  • 25 days holiday (hourly holiday to allow flexibility)
  • Life Assurance cover
  • Unum – help at hand employee assistance program including shopping discounts.
  • Professional body annual membership reimbursement, if applicable
  • Opportunities for training and development
  • Eye consultation and contribution towards new glasses

Closing date:

October 25, 2024

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